Topic

Client tracking

Keeping the thread of each client between sessions, without carrying it all in your head. Our articles on client tracking: commitments, progress and open loops, gathered in one place.

4 articles

Frequently asked questions

What is client tracking in coaching?

It's keeping the thread of each client between sessions: open commitments, progress and points to revisit, gathered in one place rather than held in your head.

How do you track commitments made between sessions?

By centralising each next step, added by hand or suggested by AI, and surfacing it when you prepare the following session. Follow-up no longer rests on memory alone.

Is a regular CRM enough to track coaching clients?

Rarely: a CRM is built for sales, not for a long-term coaching relationship. Coaching client tracking links sessions, commitments and each client's recurring themes.