Topic

Client memory

Remembering every client, session after session, without keeping notes by hand. Our articles on client memory: holding the thread of each person's goals, commitments and recurring themes.

6 articles

Frequently asked questions

What is client memory in coaching?

It's the structured history of each engagement: open goals, commitments made, themes that recur from one session to the next. Client memory lets you pick up exactly where a client left off without rereading every note.

How do you remember many coaching clients without losing track?

By keeping each client's notes, summaries and commitments in one place instead of scattering them across notebooks, emails and documents. Klarity builds that memory session after session and makes it searchable in plain language.

Do you have to write everything down after each session?

No. Klarity captures the session and drafts the summary (topics, decisions, actions); you review and confirm. Client memory then builds itself, with no double entry.