No client commitment slips through the cracks
What a client committed to, the thread to reopen, the follow-up not to forget: Klarity keeps every to-do in one place, added by hand or suggested by AI.
Send the action plan to Camille
Follow up on the delegation exercise
Prepare the quarterly recap
Objectives check-in
The problem
Follow-up between sessions rests on sticky notes
« He was going to keep me posted. »
A commitment made in session, written down nowhere: three weeks later, no way to know where it stands.
« I was meant to send that back. »
Follow-ups and next steps on the coach's side pile up in your head, until one falls through.
« What did we say last time? »
Without a trace tied to the session, the thread of actions is lost, and the continuity of the work with it.
One place
Every follow-up, tied to the right client
Each commitment and next step lives in one place, tied to its client and its source session. Nothing to hunt for, nothing forgotten.
- Organized by deadline, filterable by client
- Today, this week, later or no date
- Every action linked to its source session
Suggest a concrete exercise to anchor the action
Revisit the avoidance pattern spotted
Prepare a mid-point check-in
Suggested, not retyped
Follow-ups surface from your sessions
The memory chat can suggest follow-up tasks, and the commitments a client made in session convert to a task in one click. You adopt them, without retyping everything.
- Tasks suggested by the memory chat
- Session commitments converted to a task in one click
- Or created by hand when you prefer
Where did we land with Sophie on her relationship to authority?
Sophie has progressed on actually exercising her authority, but remains uncertain about owning it symbolically with her former peers. The gap between the two has been visible since February.
What has shifted
Across the last three sessions, she has managed to:
- Hold a clear frame in team meetings
- Decline a request from her manager without over-justifying
What is still stuck
The topic of Pierre (former peer turned direct report) remains central and barely moves. Mentioned in 7 of the last 8 sessions, almost always in the second half.
Follow-up that serves the relationship, not productivity for its own sake
The goal isn't to turn you into a task manager. It's to make sure no commitment made with a client is lost, so each session picks up exactly where the last one left off.
Frequently asked
What coaches ask us
Everything you need to know about this Klarity feature.
Another question? Write to usHow do I keep follow-up between two coaching sessions?
By keeping each client's commitments and next steps in one place, tied to their source session. The memory chat can suggest tasks, and engagements spotted in session convert to a task in one click from the client record.
Do I have to enter tasks by hand?
You can, but you don't have to: from the memory chat, Klarity can suggest follow-up tasks you adopt in one click, and commitments made in session convert to a task from the client record. You stay free to adjust everything.
Go further
The rest of the Klarity ecosystem
- 05FeatureClient tracking that remembersKlarity keeps every client's history in one place: sessions, commitments, recurring themes. Client tracking that builds itself, session after session.
- 06FeatureAsk your coaching memoryAsk your practice's memory a question like you would a colleague: 'Where is this client at?'. Klarity answers, sourced from your past sessions.
Coaching practiceMeasure client progress in coaching: a practical methodHow to measure client progress in coaching: what to track, how to review it over time, and why longitudinal memory makes the difference.
Coaching practiceManage many coaching clients without losing qualityHow to manage many coaching clients while keeping full presence: centralise client memory, build pre- and post-session routines, and scale without burning out.